Website Terms of Use

These Website Terms of Use govern access to and use of the Tapestry Estate & Lifestyle, LLC website, client portal, online forms, digital resources, and related online services.

By accessing or using these digital services, you agree to these Terms.

About Tapestry

Tapestry Estate & Lifestyle, LLC provides private estate operations, lifestyle management, Family Office support, Home Watch, private travel coordination, residence hospitality, project oversight, vendor coordination, household operations support, and related private-client services.

Website descriptions are informational and do not independently establish a client engagement.

No Engagement Created by Website Use

Viewing the website, submitting an inquiry, requesting a consultation, creating a portal account, exchanging preliminary information, or receiving informational materials does not by itself create an estate-management, agency, fiduciary, employment, vendor-management, financial, travel, or other professional engagement.

A client engagement exists only when established through the applicable written agreement or other authorized written engagement documentation.

Governing Client Agreements

Actual Tapestry services are governed by the applicable executed agreements and authorizations.

The Estate & Lifestyle Management Agreement, ELMA-2026-01, serves as Tapestry's primary governing client contract where used.

Service-specific addenda, authorizations, Statements of Work, proposals, and related executed documents may supplement that agreement.

If these Website Terms conflict with an executed client agreement concerning the actual provision of services, the executed client agreement controls as to that engagement.

Website Service Descriptions

Descriptions of services, examples, pricing, availability, service levels, response priorities, timelines, and other website content are informational unless expressly incorporated into an executed agreement.

Tapestry may modify website descriptions, availability, or published pricing.

An engagement is governed by the scope and pricing confirmed in the applicable executed documents.

Home Watch

Tapestry Home Watch consists of scheduled visual property observation and reporting services within the agreed scope.

Home Watch is periodic and does not constitute continuous monitoring.

It is not a licensed home inspection, engineering inspection, environmental inspection, security-monitoring service, construction inspection, mold assessment, or technical certification.

Applicable Home Watch engagements are governed by the relevant signed client documents, including HWA-2026-01 where used.

Estate and Lifestyle Management

Estate and lifestyle-management services may include operational oversight, vendor coordination, household operations, staff coordination, property readiness, maintenance administration, project tracking, purchasing administration, lifestyle support, travel coordination, and related Owner's Representative functions.

Tapestry does not independently perform regulated trade, legal, tax, accounting, investment, engineering, medical, aviation-operational, maritime-operational, security, or other licensed professional services unless separately qualified and expressly engaged to do so.

Specialized services are performed by appropriately qualified third parties.

Family Office Support

Tapestry may support Family Offices as an estate-operations and administrative resource.

The scope of authority depends on the applicable written engagement and any authorization provided by the Principal, Family Office, property owner, fiduciary, or other authorized party.

Website use does not grant Tapestry authority to bind a Principal or Family Office to contracts or expenditures.

Travel and Concierge Services

Where Tapestry coordinates travel, accommodations, private aviation, transportation, reservations, experiences, provisioning, shopping, or other concierge arrangements, the underlying service is generally supplied by independent third parties.

Supplier terms, cancellation rules, availability, operating requirements, and service conditions may apply separately.

Tapestry's role is limited to the scope defined in the applicable client engagement.

Capital Projects and Renovations

Tapestry may provide administrative project coordination, documentation, reporting, vendor liaison, and Owner's Representative services.

Tapestry is not a general contractor, architect, engineer, code inspector, or construction professional unless separately licensed and expressly engaged in that capacity.

Contractors and licensed professionals remain responsible for their work, means and methods, permitting, technical determinations, code compliance, warranties, personnel, and safety obligations.

Vendors and Third Parties

Tapestry may coordinate independent vendors and service providers for clients.

Unless expressly agreed otherwise in writing, those providers remain independent businesses responsible for their own work, personnel, insurance, licensing, professional conclusions, warranties, and compliance obligations.

Tapestry does not guarantee third-party performance.

Client Portal

The client portal is provided as a secure administrative interface for authorized users.

Portal functions may include access to:

• reports;
• property records;
• invoices;
• financial reconciliations;
• vendor information;
• project information;
• photographs;
• schedules;
• household documentation;
• client communications;
• other engagement materials.

Portal availability and functionality may change from time to time.

Portal Accounts

Portal access is personal to the authorized user.

You agree to:

• maintain accurate account information;
• protect passwords and authentication credentials;
• prevent unauthorized use;
• avoid sharing credentials with unauthorized persons;
• notify Tapestry promptly of suspected compromise;
• use the portal only for legitimate engagement-related purposes.

Tapestry may suspend or revoke access where reasonably necessary for security, confidentiality, legal compliance, account protection, termination of an engagement, or misuse.

Authorized Users

A Principal or contracting entity may authorize Family Office representatives, executive assistants, attorneys, accountants, household managers, or other representatives to access designated portal information.

The client is responsible for identifying authorized representatives and promptly notifying Tapestry when access should be changed or revoked.

Tapestry may require verification of a representative's authority.

Portal Content

Portal records are provided for operational administration and client reporting.

Unless expressly stated otherwise in an executed agreement, portal dashboards, status indicators, checklists, reports, schedules, estimates, notes, and similar materials do not constitute legal, accounting, engineering, construction, insurance, security, medical, tax, investment, or other professional advice or certification.

Confidentiality

Portal and website account information may contain highly confidential private-client information.

Users may not disclose, reproduce, publish, distribute, scrape, transmit, or provide access to confidential portal information except as authorized by the applicable Principal, contracting entity, or law.

Security

Users may not:

• attempt unauthorized access;
• bypass security controls;
• test vulnerabilities without written permission;
• introduce malware;
• interfere with portal operation;
• access another user's account;
• use automated extraction tools without authorization.

Electronic Communications

By providing an email address or using the portal, you authorize Tapestry to send service-related communications electronically.

Sensitive information should be transmitted through the communication method designated by Tapestry for that type of information.

No Emergency Monitoring

The website, portal, email, forms, and messaging channels are not emergency-response systems.

Do not use the portal to report an emergency requiring immediate police, fire, medical, security, or other emergency response.

Contact the appropriate emergency service directly.

Payments

Website or portal payment functionality may be provided by third-party processors.

Payment terms for Tapestry services are governed by the applicable engagement agreement, invoice, authorization, or financial-governance document.

Intellectual Property

The website, branding, text, graphics, service descriptions, operating frameworks, templates, document structures, reports, methodologies, and other original materials created by Tapestry are owned by Tapestry Estate & Lifestyle, LLC or used with permission.

They may not be copied, reproduced, republished, distributed, modified, commercially exploited, or used to create competing materials without written authorization.

Client-owned information remains subject to the applicable engagement agreement and confidentiality obligations.

Acceptable Use

You may use the website and portal only for lawful purposes.

You may not use them to:

• violate applicable law;
• impersonate another person;
• submit false information;
• infringe intellectual-property rights;
• compromise security;
• harass or threaten others;
• interfere with the website or portal;
• access information you are not authorized to receive.

Third-Party Services and Links

The website or portal may integrate or link to independent services, including payment, scheduling, cloud storage, mapping, travel, electronic-signature, accounting, or vendor platforms.

Tapestry is not responsible for the independent operation, availability, security, content, or terms of third-party platforms.

Availability

Tapestry does not guarantee uninterrupted website or portal availability.

Access may be temporarily unavailable because of maintenance, updates, internet outages, third-party-provider failures, security measures, force majeure, or other circumstances.

Disclaimer of Website Information

Website content is provided for general informational purposes.

No website content constitutes legal, tax, accounting, investment, medical, engineering, construction, insurance, security, employment, immigration, real-estate brokerage, or other regulated professional advice.

Limitation of Liability

To the fullest extent permitted by applicable law, Tapestry is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from use of or inability to use the public website or portal.

Nothing in these Website Terms limits liability that applicable law does not permit to be limited.

Liability arising from an actual client engagement is governed by the applicable executed client agreement.

Indemnity for Misuse

To the extent permitted by law, a user is responsible for claims, losses, or expenses resulting from that user's unlawful use of the website or portal, unauthorized disclosure of portal information, infringement of third-party rights, or intentional circumvention of security controls.

Privacy

Use of the website and portal is also subject to the Tapestry Privacy Policy.

Accessibility

Tapestry is committed to providing reasonable access to its digital services for users with disabilities.

Accessibility information is provided in our Accessibility Statement.

Governing Law

These Website Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any dispute concerning an executed client engagement is governed by the dispute-resolution and venue provisions of the applicable signed agreement.

Changes to These Terms

Tapestry may update these Website Terms from time to time.

The current version will be identified by the “Last Updated” date.

Continued use of the website after publication of updated Terms constitutes acceptance of the revised website-use terms to the extent permitted by law.

Contact

Questions concerning these Website Terms may be sent to:

Tapestry Estate & Lifestyle, LLC

governance@tapestryestateandlifestyle.com